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Returns

Return
If you are not fully satisfied with your purchase you are welcome to send it back to us within fourteen days after receiving the parcel, as long as the item is in resealable condition.

We will take care of the refund within 14 days after receiving your returned item. The shipping costs that we have made to send you the parcel, as well as the return costs that you make, are for your own account.

Return terms
The items can only be returned if they are in undamaged and unused state. We do not accept returns on any personalized products, such as engraved pens. These articles have been customized and therefore cannot be resold. Also, if you have inked a fountain pen, it is not possible to return this item.

How to return an item
Please send us note of your return by email, including order number and preferably, reason of return. Package your item properly and send it tracked within a week after we confirmed your return request by email.
 

Refunds
Refunds can only be issued to your original payment method once the product is deemed in new condition. We will issue a refund after we received your return package, no later than 14 days.