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Penexperience.com Cookie Policy

Cookies are small, simple text files that your computer or mobile device stores when you use our web store.

What are the other techniques?

JavaScript and web beacons are standard internet techniques that, together with cookies, ensure that a system can collect information (JavaScripts), store it in small, simple text files (cookies) and then send it (web beacons).

Cookies and other techniques are used at almost all existing web shops.

For example, by using cookies and other techniques, we ensure that:

Surfing the Penexperience.com web store becomes more fun and easier for you;
You do not always receive or have to enter the same information when you visit our webshop;
We can offer you special functionalities such as the wish list or your shopping cart;
We can measure how our web store is used and where we can improve it;
We can show you advertisements and recommendations based on your interests;
We can recognize which device you use when you visit us;
We can register or have registered how often an advertisement is shown in order to better tailor the advertisements to your needs and interests and to prevent you from seeing the same advertisement over and over.


Third Party Cookies

Cookies from third parties are also placed via our webshop. The privacy and cookie policy of the relevant company applies to the use of cookies by other companies.


Which cookies do we use?

In brief:

Functional cookies or necessary cookies

Functional cookies ensure that our web shop functions correctly. For example, think of functionalities such as the shopping cart and checkout.


Analytical cookies

With analytical cookies we collect statistics about the use of our web store by users with the help of third parties. By measuring website usage, we can continue to improve our web store for the benefit of our users.


Third party social media cookies

Social media cookies are cookies that enable functionalities of social media websites. Think of a YouTube video with a product, selection of a collection point in Google Maps or a 'like' button for Facebook.

Advertising cookies

We place advertising cookies on our web store. We also give third parties the opportunity to place advertising cookies on our web store. We also place advertising cookies on third-party websites. We can combine the information from these advertising cookies. We do this so that we can make you the most relevant offers based on your online surfing, searching and purchasing behaviour. We also use these advertising cookies to keep track of which advertisements you have seen.


Webshop recommendations, preferences and interest cookies

In addition, we combine your online surfing, searching and purchasing behavior to show you relevant offers and recommendations in our webshop, tailored to your preferences.


Functional or necessary cookies

Functional or necessary cookies help the Penexperience.com web store to function properly. Think about:

The products you add to your wish list are remembered and stored;
Notifying you when an order has not been completed, so that you do not lose your products in the shopping cart;
Your browser settings are saved, so that you can view our webshop optimally on your screen;
The possibility to save your login details so that you do not have to re-enter them every time;
It is possible to respond to messages in our webshop;
An even load on the website, so that it remains functional and accessible;
Detecting possible abuse or possible problems in our webshop, for example by registering successive failed login attempts.


Analytical cookies

We use analytical cookies with the help of third parties to investigate store use. These statistics give us insight into, among other things, how often we are visited, and where we can improve our webshop. In this way we ensure that the experience with our webshop is continuously optimized. Among other things, the following data is stored:

The IP address, which is made anonymous;
Technical characteristics such as the browser you use (such as Chrome, Internet Explorer or Firefox) and the resolution of your computer screen and which device you use;
From which page you came to the webshop;
When and for how long you visit or use the webshop;
Whether you use the functionalities of the webshop. For example, creating a wish list, placing an order or viewing previous purchases.
Which pages you visit in our webshop.
We use these cookies, for example, for:

Keeping track of the number of visitors to our web store;
Measuring the length of time per visit;
Determining the order in which a visitor visits the different pages of our web store.
Third party social media cookies

Social media cookies are placed by the social media websites themselves. When you click a social media button in our webshop, a social media cookie is placed. The social media party can recognize your IP address when you want to share a page from our web store. For the cookies that the social media parties place and the data they collect with them, we refer to the statements that these parties provide on their own websites. We recommend that you regularly consult the privacy and cookie statements below:

facebook
Google+ / YouTube
LinkedIn
Twitter
Instagram
Pinterest
Advertising cookies

In our webshop you will see promotions and advertisements from ourselves and from third parties. You may also come across our advertisements on third-party websites. We use cookies to keep these promotions and advertisements relevant. The advertising cookies allow:

We can keep track of which advertisements you have already seen;
We can keep track of how many times you have already seen an advertisement;
We can prevent you from seeing the same one over and over;
We can keep track of whether you click on the advertisements;
We can keep track of whether you place orders after you have seen or clicked on an advertisement;
We can combine your online surfing, searching and purchasing behavior regardless of which device you use;
We determine your advertising interest by combining these characteristics and can tailor the advertisements that we show to you in our webshop and on third-party websites; Advertising networks and media agencies act as intermediaries for online stores and advertisers. The advertising cookies of these parties make it possible to:
We can show you advertisements from third parties;
Our advertising partners may combine your preferences at (Company Name) with information they collect when you visit other websites.
For the cookies that these parties place for advertising purposes, we refer you to the statements on the websites of these parties. Because the statements can change regularly, we recommend that you consult these privacy and cookie statements regularly. The following parties place cookies on our web store:

google
facebook
Twitter

Browser Settings

If you do not want websites to store cookies on your computer, adjust your browser settings. You will then receive a warning before cookies are placed. You can also adjust your settings in such a way that your browser refuses all cookies or only the cookies from third parties. You can delete cookies that have already been placed. Please note that you must adjust the settings separately for each browser, device and computer you use. We would like to point out that if you do not want to use cookies, unfortunately we cannot guarantee that our webshop works properly. It is possible that some functions of the webshop are lost or that you can no longer see certain pages at all. In addition, refusing cookies does not mean that you will no longer see advertisements. The advertisements are then no longer adapted to your interests and are repeated more often. How you can adjust your settings differs per browser. Click on one of the icons below to go directly to the manual of your browser or consult the help function of your browser if necessary.

Chrome
Firefox
Internet Explorer
Safari
If you want to disable cookies from specific parties, you can do so via www.youronlinechoices.com.

Delete cookies

To delete cookies in Microsoft Edge:

Click on the Menu icon (icon with 3 lines) at the top right. Click on the icon of the clock, this is the tab 'History'. Click Clear All History. Now you can indicate exactly what you want to delete. In any case, tick 'Cookies and saved website data' and click 'Clear'. At the bottom you can indicate whether you always want to delete this data when closing Microsoft Edge.

To delete cookies in Chrome:

Click on the icon with 3 lines at the top right. Click 'Settings' > 'History' > Clear 'Browsing Data'. In any case, make sure that 'Delete cookies and other site and plug-in data' is checked. You can also indicate how old the Cookies should be. Choose 'All' here.

To delete cookies in Firefox:

Click on the icon with 3 lines at the top right. Go to 'Options' > 'Privacy'. Click on 'Clear your recent history'. Under 'Details' you can indicate exactly what you want to delete. In any case, tick 'Cookies'. You can also indicate how old the Cookies should be. Select 'All' here.

To delete cookies in Safari:

Click on 'Safari' > 'Preferences' at the top left of the menu bar. Select the 'Privacy' tab at the top of the window. Then click on 'Delete all Website data'.

To delete cookies in Internet Explorer:

Click on the gear icon in the top right corner. Go to the 'Security' menu > 'Clear browsing history'. Now you can indicate exactly what you want to delete. In any case, tick 'Cookies and website data'. Click 'Delete' at the bottom of the window.

Closing Notes

We will adjust our statements when our web store or the rules around cookies change. You can view the current version of this cookie policy by clicking the link to Penexperience.com's cookie policy at the bottom of each page.